8 Medical Facilities
IITB medical facilities, IIT Bombay health centre, CGHS, medical reimbursement faculty
During the period of service, a staff member and his/her dependents (the term dependent is clearly defined in the Service Rules) are provided medical facilities at the IIT Hospital, and whenever required, at various hospitals in the city which are empanelled by the Institute. Medical facility for employee and spouse is also available after retirement on a contributory basis (see the section on PRMS below).
8.1 IIT Bombay Hospital
The Institute has a reasonably well-equipped Hospital with both in-patient and out-patient facilities. In addition to several full time doctors, there are several visiting specialists who attend the Hospital on certain days and are available for consultation. The Hospital also provides for dental care as well as for homeopathic medicine. Basic diagnostic facilities are provided at the Institute Hospital. These include pathology, X-Rays, Sonography, ECG etc. The Hospital also has a physiotherapy section. The Hospital administration is headed by a Chief Medical Officer (CMO). A Committee known as the “Hospital and Health Advisory Committee (HHAC)”, headed by a Professor of the Institute acts as a general policy watchdog for the Hospital and related issues. This Committee reviews Hospital policies from time to time and recommends measures that need to be taken to improve Hospital services. All major reimbursement claims are also recommended for approval by this committee.
8.2 Hospital records system
The Hospital has used the Aarogya Hospital Information Management System since 31 August 2026. The Front Desk gives you the doctor’s name and room number. Doctors record consultations electronically, and consultation notes reach your registered email by midnight the same day. Medical certificates and pathology and radiology reports also arrive electronically, and you get an SMS when a specialist or pathology appointment is booked. Prescriptions are printed at the Local Pharmacy. OPD registration runs from 8:00 AM to 5:40 PM.
8.3 Your medical file
The Hospital maintains a family file for every employee, which is available in the outer office. For an outpatient (OPD) consultation, the file has to be presented at the Hospital reception, who will print out a blank prescription slip. The slip along with the file is to be taken to the doctor who you wish to consult.
8.4 Healthcare
For regular medical officers (doctors) of the Hospital, there is no system of taking an appointment. For visiting specialists, one has to take an appointment. Some of the specialists will give appointments only when recommended by a regular medical officer. For scheduling such an appointment, you have to contact the reception.
Any medicine prescribed by the doctor on duty can be obtained from the Pharmacy attached to the Hospital. If a prescribed medicine is not available, one has to take a separate prescription for the same to purchase it from a medical shop outside the campus. The Institute reimburses the cost of medicines purchased from medical shops outside which could not be supplied from the Institute Pharmacy. Similarly, the cost of consultation, pathological or radiological investigations carried out outside the IIT Hospital on recommendation of the Institute doctors are also reimbursable. In some cases, only 80% of the cost is reimbursable. There are some fine prints to reimbursement rules (for instance, cost of spectacles or contact lenses or the cost of dental treatment in an outside clinic or hospital etc. are not reimbursable even when recommended by a medical officer of the Hospital). You can get a list of recognized hospitals and reimbursements at https://www.iitb.ac.in/hospital/hindi/RecognisedHospitalList_tabular.html.
In case of illnesses which require hospitalization of a specialized nature (as may be determined by the C.M.O.), a patient may be referred to one of the many hospitals in the city which are recognized by IIT Bombay. The entitlement in the hospitals (that is, the type of room or bed that can be availed) depends on the employee’s salary and it is useful to enquire about exact entitlement from the administration. While expenses in all Government Hospitals and several charitable hospitals (such as Sushrusha Hospital, Dadar and the Tata Memorial Hospital) is reimbursed 100%, the Institute only reimburses 80% of the cost in recognized Hospitals with sophisticated facilities and some specialty Hospitals1.
While basic pathology is available in the Hospital, the Institute Hospital has an arrangement with a few specialized pathology laboratories for some advanced tests. For this purpose staff from these labs visit the Institute Hospital on specified days to collect samples. Hospital Doctor’s recommendation is required for use of this facility.
The Institute recognizes a few radiological centres for investigations with MRI, C.T. Scan, Digital X-rays etc. Hospital Doctor’s recommendation is required for use of this facility.
The Institute Hospital provides all major vaccinations for children. You are advised to retain records of such vaccinations, as such data is increasingly being required for various purposes in future. In the current times, IIT Bombay hospital is also facilitating vaccination against COVID.
The hospital has an ambulance which works 24 × 7 for transportation of patients within the campus and for transporting patients to hospitals outside when referred to by the IIT Hospital.
8.5 OPD Facilities for Vising Parents [Limited Contributory Medical Scheme (LCMS) Facility]
Though they may not be officially your dependents, the Institute offers OPD facilities to visiting parents of the employee and of employee’s spouse. This facility is offered for a period of six months on payment of ₹ 1,500 and for a year on payment of ₹ 3,000. They will be treated on ‘non-entitled’ basis; however, medicines etc. will have to be purchased from outside without any reimbursement.
8.6 Medical advance, reimbursement, etc.
When an employee or a dependent is admitted to an outside hospital, up to 90% of the estimated cost can be provided as an advance to the employee.
Applying for a medical advance (online only). Apply only through the EP Portal; the Administration does not accept hard-copy applications. The advance can be credited either to the employee’s bank account or directly to the hospital’s account.
- Visit https://ep.iitb.ac.in and click Employee Self-Service, then Application for Medical Advance.
- Enter the patient details, whether payment is to be made to the employee account or the hospital account, the reference slip from IITB Hospital and the estimate from the hospital, and upload any other supporting documents.
- Click Check Before Sending to validate, then Send Request.
Source: Circular No. C&A/Medical/2026 dated 25.06.2026.
Amended hospital rules (effective 06.12.2024)
- Emergency hospitalization in any hospital, Government or private, is reimbursable for up to five days.
- Special medical cases that do not fit any existing category are approved by the Dean (FA) for faculty.
- Cataract surgery with IOL implantation at an empanelled hospital: package rate of ₹87,200 or actuals; any amount above this is reimbursed at 80%. At a non-empanelled hospital, reimbursement is as per GoI rates.
- Cardiac angioplasty: package rate of ₹2,25,000 or actuals; any amount above this is reimbursed at 80%.
- Maternity: Holy Spirit Hospital’s standard rates replace Shushrusha Hospital’s as the baseline. Delivery at an empanelled hospital is reimbursed as per Institute norms; at a non-empanelled hospital, as per Holy Spirit rates. Pre-natal and post-natal treatment is reimbursed as per Holy Spirit rates.
- For 4 months after retirement, faculty and staff keep the full medical facility for all entitled dependents, including reimbursement, but without medical advance.
Source: Circular No. C&A/Medical/2025 dated 12.03.2025, Amendment of Hospital Policies and Rules.
For the benefit of staff members staying outside the campus (as also for staff on vacation/leave), a list of Medicare Centres/Hospitals is approved for OPD treatment. This list can be found on the IIT Bombay Hospital Website. Medicines purchased on prescription by doctors from these hospitals are reimbursed fully. However, further referrals from these hospitals to outside hospitals need to be sanctioned by the IIT Bombay Hospital.
For reimbursement, separate forms for OPD (inclusive of cost of medicine purchased from outside) and indoor treatment, available in the Hospital office2, should be filled up and submitted along with cash memos within six months. Please note that except in case of emergency, no reimbursement is permissible unless the reference was made by the IIT Bombay Hospital to the outside hospital.